websites

Easy Email A/B Testing

Testing two versions of something is a great way to 1) lift response and 2) gain a greater understanding of your customers.

Plus, the tools for testing your web pages and emails keep getting better, cheaper, and easier to implement.

Website Navigation Done Right

How do you help website visitors go straight to the page they need? Have good site navigation, for one.

Below, my 90 seconds with the nice menu navigation at www.logmein.com.

 

Tools for Video Marketing: Flimp and VisibleGains

If you’re a business that has decided to make a promotional video, the easiest thing to do is to post it to your website. That’s simple, and hosting the video is also easy whether you use Vimeo or YouTube (my take here).

SEO gone wrong

I have the dubious pleasure of shopping for a new car. Although I've decided on a make and model (Honda CRV), the question of what dealer to patronize is open. So off to the websites I go, looking for specials and the general tone of the various places. Like most people facing a trip to the dealer, I was in a, shall we say, pre-adversarial state of mind.

On one dealer website (UPDATE: dead link now, with awful error message), I see this (formatting in the original): 

A shopping cart usability hangnail

It's high season for ecommerce, and showtime for shopping carts all over the world.

Good marketing managers should have spent the entire year reviewing how their checkout experience is converting customers, since a problem in the Christmas season hurts twice as much as in the summer.

Marketing Rule #1: Make it easy for the customer to buy. Specifically for shopping carts, don't do things that confuse people, cause hesitation, or prompt rework. You are delaying or losing sales.

Migrating from Movable Type to Drupal

Movable Type was my content management system (CMS) of choice in 2004. Installation and configuration was easy enough for a non-developer like me to handle, and I had a couple of reliable business partners for coding and design projects.

However, the open-source movement captured interest and attention of the development community, and Movable Type began an inexorable slide into comparative irrelevance. (Evidence at Google Trends.)

Nine Marketing Tasks You Shouldn't Be Doing Anymore

For the marketer at a medium-sized company, the development of web-based apps has made some tasks obsolete. With some effort and startup costs, by 2009 you can stop:

New Site - Fishers Island Conservancy

We spent most of Good Friday on pro bono work -- producing a simple website for the Fishers Island Conservancy.

Web hosting highs and lows

The majority of the websites I maintain are hosted at MediaTemple in LA. They came recommended by Komra at Design4Results, answer the phone, and are big enough to give me a secure feeling. In September they had some problems with their clustered web hosting service, called the Grid service. Some latency, duplicate emails, and the resolution process lingered on a bit. The Grid has never seemed rock-solid, and so they're on a shorter leash with me.

How SEO can screw up your...

Some Search Engine Optimization (SEO) tactics can give you a marginal boost in rankings, but hurt you on a net basis.

The main culprit is usually an overweening preoccupation with on-page keyword optimization, but link-building can hurt too.

This article is not about black-hat SEO practices, which are covered in plenty of detail elsewhere. Instead, we’ll look at “good” SEO practices when they’re overdone.

Let’s see what gets hurt.

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